EDI Services

Our EDI Services array offers the following services: 

EDI Implementation

This is a full cycle implementation right from understanding the requirement to post implementation support. The implementation service broadly covers the following:

• Understanding the customer requirement
• Setting up the MFG/PRO EDI in test environment
• Carry out the testing
• Implementation
• Post implementation support
• Production Support on EDI

Our production support service is to ensure that EDI mechanism is available for the business users without break down. This service also ensures the business knowledge is retained with the support team.

The production Support services broadly cover the following:

• Support on setting up EDI environment for a new trading partner
• Testing the EDI setup and bundle the package for production deployment
• Error handling & corrections
• The errors could be data / document / setup related
• Inbound / Outbound scripts monitoring
• Ensure the outbound file transfer
• Enhancing the existing documents / maps for existing trading partner
• Gateway programs customization (if required)

EDI Implementation Coverage

We broadly classify the Implementation in to 5 different phases, and each phase is explained below:

• Study and Understanding
• Definition
• Preparatory Phase : a. Setting up the following in MFG/PRO EDI on test environment

I. Transformation MAPS
II. Exchange file repository
III. MFG/PRO repository
IV. Implementation MAPS
V. Trading partner parameter

                                    b. Carry out the testing by import / export documents

• Implementation
• Support : a. Provide support on post implementation issue (onsite)                                                                                                                      

                             b. Provide off-shore support (if required)